Should I buy my vending machine from Alibaba or a ...

06 May.,2024

 

Should I buy my vending machine from Alibaba or a ...

The vending market in Asia, especially China, has exploded in size over the last decade. From 2014 to 2019 the unattended vending market In China grew from $250 million (USD) to over $4.5 billion (USD). In that same period dozens of new vending manufacturers were founded in China that have now become some of the largest producers of vending machines in the world.

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To say that China is now the world’s leading manufacturer in unattended vending machines and kiosks would be an understatement.

Video courtesy of Sixthtone.com

Chinese vending machines have cutting-edge technology

Trust us, we have scoured the North American market for vending manufacturers on par with contemporary Chinese vending technology, and we haven’t been able to find a viable option. Whether we are considering touchscreens, contactless payment/ordering systems, interactive displays, or elevator/conveyor delivery systems, Chinese manufacturers are years ahead of everyone else. They have become the innovators in unattended kiosks and vending systems.

There are often concerns about “quality” regarding Chinese manufactured parts and equipment, and we initially had those same concerns… that is until we looked around our offices and saw the vast majority of electronics and appliances we currently owned were manufactured in Chinese factories for American brands: HP, AT&T, Apple, General Electric, and Xerox just to name a few.

Bottom line, if you want the most innovative, eye-catching, and convenient technology for your customers, considering Chinese manufactured vending technology is a “must”.

Should you order from China or a U.S.-based distributor?

Many U.S. customers exploring the vending machine market will inevitably discover Alibaba in their online searches, and many consumers will ask, “Should I buy from Alibaba or a Chinese manufacturer, or buy from a distributor in the U.S?”.

The answer is more nuanced than a simple black-and-white “either/or” scenario. There are circumstances in which it would make perfect sense to buy direct from Alibaba or a Chinese manufacturer. There are others in which it might be extremely detrimental to not buy from a U.S. manufacturer or distributor.

You should buy your vending machine from Alibaba or a Chinese manufacturer IF…

  • …you have experienced vending technicians on your team that can communicate with Chinese time zone tech support. Most Chinese tech support is available in English, so language barriers aren’t a big issue, although details can be hard to understand on both ends. The real issue is more “time-of-day”: support is typically after 8pm EST.
  • …you have access to local designers, vinyl printers and applicators to customize the graphics of the machine.
  • …you are prepared to program any touchscreens with product images, descriptions, ads, graphics, etc, yourself.
  • …you have additional hardware/parts or you purchase additional hardware/parts to modify or repair your machines stateside.
  • …you are willing to wait 4-5 months to receive your machine(s). This is the reality of overseas machine purchases, even if your Asian time zone sales rep promises otherwise. Overseas shipping is extremely congested and expensive post-pandemic.
  • …you are willing to wait weeks, even months, for parts to ship from overseas. See above.
  • …you want to save thousands on the machine itself, but can also pay thousands in shipping fees per machine.
  • ….you are ready to deal with Chinese and U.S. customs and have accounted for the current 25% U.S. tariffs in your machine cost.

You should buy your vending machine from a U.S.-based manufacturer or distributor IF…

  • …you want your support to be U.S. time zone based.
  • …you want the machine graphics to be designed and customized before shipping.
  • …you want the touchscreen’s photos, prices, descriptions, ads, graphics, etc, to be set up for you.
  • …you do not have the hardware/parts, nor do you want to invest in them, in order to modify or repair your machine.
  • …you want to order parts in the domestic U.S.
  • …you want to have the option to pay with a credit card. Overseas orders are often limited to Western Union or wire transfer.
  • …you want to be able to have the parts overnighted, if needed.
  • …you are willing to pay a premium for domestic support and services, but with affordable parts, shipping and support available within minutes.

In short, if you have the experienced vending team and parts inventory to support your own machines, buying from Alibaba or a Chinese manufacturer can make a lot of sense. BUT, if you’re just starting out or you don’t want to have to develop the support team and inventory, let our support team and our parts inventory take all of that load off your growing business.

The reality is, even some of our largest customers with their own teams of service technicians still chose to do business with a U.S.-based machine distributor like the Discount Vending Store because we offer that extra layer of support, parts and service that Chinese manufacturers simply can’t provide.

If your machine is not customized for your product, you’re not making maximum profit. If your machine is broken down, you aren’t making any money. Having your machines customized exactly how you want them, and keeping your machines running in a timely fashion is the advantage of sourcing your machines from The Discount Vending Store.

The claw machine - a classic arcade challenge

If you need claw machines

 

 

One of the most popular forms of carnival amusement and arcade game is the claw machine. You probably know what we’re talking about before we even describe it. The claw machine involves maneuvering a claw across a playing field and then strategically picking up a prize within the cabinet and getting to the prize doors.

 

Easier said than done, claw machines are some of the most challenging and rewarding arcade games out there.

 

Beyond that, there are many different varieties of claw machines as well as a ton of different prizes you can win.

Before we discuss prizes, we’re going to outline the five best aspects of claw machines:

 

 

1. Combines Chance with Skill

 

One of the best aspects of any claw machine is that it combines chance – such as in gambling – with skill, like as in playing a video game or sport. This unique combination makes it compelling and just a little addicting. But, unlike an electronic game, you aren’t going to be rewarded with a “high score.” You get something much better instead.

 

2. Awesome Prizes

 

Points in a claw machine are literal prizes that you can take home with you. If you don’t think that’s better than topping a leader board on an arcade cabinet then we don’t know what is wrong with you. As we will discuss later, the variety of prizes you can get in a claw machine pretty much encompasses anything under the sun though there are variations by country depending on local laws. (for example, you won’t find tobacco products in any US-based claw machine but many East Asian claw game machines offer this prize).

 

3. Tons of Variety

 

Claw machines come in many shapes, sizes, and styles. This means that once you’ve mastered one style you will invariably be able to find another style to start playing. And when we say variety, we mean variety. From dual-claw cabinets to having to grab at objects from different angles, the different types of claw machines means you will never have the chance to get bored.

 

4. You Get Better the More You Play

 

Despite popular misconceptions, you can actually improve your skills at a claw machine. Naturally, the best way to get better is to play more often. Like we said above, there are a lot of different claw machines out there and each one has a different feel but trust us when we say this: You can beat them and become a master player. Just look up any video on YouTube with claw machine and master or winner and you will see what we are talking about when it comes to the skill aspect of the game.

 

5. Easy to Find

 

Trying to find a claw machine is not a hard task. In fact, you’ll probably have an easier time finding one of these than you can find a traditional electronic arcade game. From boardwalk venues to carnivals to arcades, plazas, and many more locations, claw machines are the single most ubiquitous coin-op game on the planet.

 

 

Now that we’ve gotten some of the best aspects of playing a claw machine out of the way we can focus on how claw machines are different by country or region.

 

Basically, there are no rules as to what can and cannot be a prize in a claw machine. This versatility is what makes them so popular with attractions and business owners that are looking to make some extra money on the side.

 

But there are some restrictions when it comes to prizes if laws prohibit the prize or restrict it based on age. Because anyone of any age can play a claw machine, anyone can theoretically win the prizes inside. That’s why in regions of the world where tobacco and alcohol are restricted you won’t see those as prizes in a claw machine. Of course, there might be some options depending on where the claw machine is located, but, for the most part, prizes aren’t going to violate local laws.

 

Common prizes in the United States and the West include items such as stuffed animals, electronic devices, cellphones, and even money.

 

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In regions of East Asia, it is not abnormal to see tobacco or toys, games, and many of the same items as in the West.

 

One big distinguishing factor between the two regions is that claw machines in East Asia tend to be way more complex than those found in the West. What that means in practice is that the prizes are often a lot better as well.

 

What, exactly, determines the kind of prizes a claw machine has? Look no further than how much it costs to play the claw machine.

 

Typically, lower priced claw machines offer the lowest tier of prizes for their players. These can include cheap toys and stuffed animals or other low-priced items. Expensive claw machines, on the other hand, can have some of the most expensive prizes out there. Don’t be surprised if you’re fishing for a smartphone at $5 or more a pop.

 

Some of the most popular claw machines in Japan offer figurines and anime or manga-inspired collectible items as the prizes. In fact, many of Japan’s most popular claw machines are driven by collectors who need to “catch them all.” Here, the claw machine mechanics in Japan are similar to the gatcha games that are also very popular there.

 

Gatcha games comes from the sound of the turning mechanical wheel that vends a plastic ball with an item inside to the user. Like claw machines, gatcha games range in price but tend to hew closely to a few types of items – all of which tend to be small – that are collectible.

 

From promoting a new video game, show, manga, or movie to iterative releases of classic lines, gatcha prizes emphasize collecting and are purely based upon chance. There’s no skill required in a gatcha game, but in a claw machine you can turn the tables and use your skill to get what you want.

Given all of the different varieties of claw games and all the different prizes out there, what are some things to look out for when you’re playing a claw machine? Here are ten suggestions for picking the claw machine right for you

 

 

1. Look at the Prizes

Probably one of the most important things to consider when choosing a claw machine is what kinds of prizes are on offer in each game. Pick the one that you like the best and give it a shot!

 

2. Look at the Price

Aside from prizes, you should probably also look at the prices of the claw machines to help you decide upon which one you want to play. If price isn’t important then it doesn’t matter but if you plan on playing for a while you need to check out the prices.

 

3. Try Out Different Claw machines

There’s no better way to take advantage of a selection of items than to sample each one out first.

 

4. Stick with One You Like

After trying out the claw machines, pick one that you like and stick with it. It’s the only way you can get better – and hopefully win a prize!

 

5. Pick One with Tons of Stuff in It

Aside from the first four suggestions, you should also pick a claw machine that has a ton of stuff in it. This will make it easier to win prizes as well as uncover new prizes while you play.

 

6. Pick One with Good Lighting

You want to see what you’re doing, right? That means you should pick a claw machine with good lighting/

 

7. Play a Claw machine in a Public Place

Just in case you need help and something goes wrong with the game.

 

8. Play for Prizes for Someone Else

Nothing motivates someone more than trying to win a cool prize for someone else. If you can’t find something you like, play for something for someone else instead.

 

9. Pick One That Makes It Fun to Play

Lights and sounds help make a claw machine that much more fun to play. Look for a game that lights up when you interact with it and buzzes and beeps as well. It just adds so much to the atmosphere.

 

10. Pick One You Can Afford If You Want to Play for a Long Time

If you’re planning on a long gaming session then you need to pick a claw machine you can afford.

 

Contact us to discuss your requirements of most profitable vending machines. Our experienced sales team can help you identify the options that best suit your needs.