How to Choose the Best E-bike Manufacturer in China

12 Aug.,2024

 

How to Choose the Best E-bike Manufacturer in China

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Over the past few years, e-bikes have become increasingly popular in the United States, and with the rising price of gas, the demand is even greater. If you are looking for a more economical E-bike solution, then finding an electric bike manufacturer in China may be your best bet.


To help you make a better decision, I'll list guide details here to help you better source electric bikes manufacturers in China.


Table of Content

1.  Reliablity

2. Good Customer Service

3. Quality

4. After-sales Services

5. Warranty

6. Customization

7.  Price

8. Delivery Time

9. Payment

10. Conclusion



Reliability


Investing in an e-bike is a big expense and China is a long way from both the US and Europe. You need to do more manufacturer background research and market analysis to make sure your supplier is reliable. 


When it comes to your own design, a non-disclosure agreement must be signed by both parties and the e-bike manufacturer cannot use your design without your permission. 


When we're talking about reliability, it's hard not to mention BTN e-bike who has over 10 years experience in manufacturing e-bike and excellent tech support team for developing new e-bike product line.


Good Customer Service


Good customer service is key to make success of e-bike manufacturing business. Customer service included fast reply customer&#;s questions, information update of e-bike manufacturing and oem e-bike process, etc.


BTN have excellent customer service at 24/7, our team also have US number for contacting us.


Quality


Today's market is extremely competitive, as we all know. When you buy e-bikes in bulk, you must pay attention to the quality and production time of e-bikes. Therefore, it is imperative to choose a quality manufacturer.


BTN is a good example of that. In terms of production, In order to serve our customers better and faster, BTN produces high-quality e-bikes with state-of-the-art technology and equipment. Moreover, our design team offers clients advice and refinements based on their needs. And last but not least: quality inspection is done before shipping in a 100% manner.


After-sales Services


An after-sale service is the key to determining a e-bike manufacturer's suitability for long term business. Because e-bike is a rather complex system of mechanical and electrical components, a reliable e-bike manufacturer will provide all, including assemble e-bike, provide replace parts, and tech support.


With BTN, you will be followed by an sales specialist to follow up your cases in a timely manner. For E-bike dealers, we have built the after-sales team to support them.


Warranty


If you are ordering e-bikes in bulk for your business, ensure that you ask the manufacturer about warranties. The warranty is essential in e-bike industry. Please do not choose a e-bike manufacturer that does not offer a warranty. And warranty services must included motor, frame, battery, other electronic components and mechanic parts. These services regarding warranty can also be offered to your end customers, which will enhance your business.


Customization


As a brand owner, through customization, you can expand the exposure of your brand and attract a lot of fans. Therefore, an professional e-bike manufacturer can offer you with a complete solution including logo design, logo printing, and color scheme tailored to your specific needs.


If your quantity is too small, I would suggest you to buy e-bikes from e-bike manufacturers whom have overseas warehouses. BTN offers white-label e-bikes in 5 warehouses in Canada, the US and Australia.


Price


First, A e-bike's price depends entirely on the components. Brands of batteries, gears, motors, brakes and tires are more expensive than others. As a result, e-bike prices cannot be compared between them, but rather sets of components can be compared. So it is necessary to know some brands of e-bike components, like BAFANG motors, Kenda tire, Shimano and etc. What's more, you also can send your own specification to e-bike manufacturer for quotation. Price also can be adjusted based on your budget.


In case the price is too high, we will also offer you some alternative solutions. BTN offers high-quality e-bikes at an affordable price.


Delivery Times


Regarding standard oem order, you need to carefully consider the peak sales season, production time and shipping delivery time. For example, the peak selling season in the US is usually from March to September, which is not conducive to outdoor activities if the weather is too cold. Customized e-bike orders generally take 1-6 months to produce, and you will need to confirm the exact time with the manufacturer. The delivery time for shipping from China to the US is generally 30-45 days.

Are you interested in learning more about i-bike electric wholesaler? Contact us today to secure an expert consultation!


As for quick delivery orders within 3-7days, BTN offers white-label e-bikes in 5 warehouses in Canada, the US and Australia.


Payment


A variety of payment methods to provide more possibilities for transactions. In B2B business, Wire transfer, Credit card, Paypal are traditional. With the development of ebike e-commerce, new payment methods continue to emerge like Stripe, Zelle, ACH Transfer and etc.


Conclusion


In summary, you will need to negotiate with the e-bike manufacturer for each factors to ensure that your order can be completed successfully.

Understanding E-Bike Standard UL

Global markets for electric bicycles (e-bikes) are growing, but so are concerns over safety. We answer some commonly asked questions about UL , the safety standard for electrical systems in e-bikes.

In November , the US Occupational Safety and Health Administration (OSHA) adopted two e-bike-related standards for the workplace under the National Recognized Testing Laboratory (NRTL) program. These were:

  • UL &#; Standard for electrical systems for personal e-mobility devices
  • UL &#; Standard for electrical systems for e-bikes

Since then, the use of these standards has received wider recognition. In December , the US Consumer Product safety Commission (CPSC) issued a letter to more than 2,000 businesses stating that failure to conform to relevant voluntary standards may pose an unreasonable risk to consumers. The letter specifically references UL and UL , stating compliance with these standards, &#;significantly reduces the risk of injuries and deaths from micromobility device fires.&#;1 Manufacturers and importers were warned that failure to conform to these standards could result in enforcement action. 

While this acted as a strong indication that UL and UL must be adopted by businesses manufacturing or importing e-bikes for non-work-related uses, the standards themselves remain voluntary. However, in September , things changed when a new law came into effect in New York City (NYC) &#; Int -. This made it illegal for anyone to distribute, sell, lease, rent or offer for sale, lease or rent a powered bicycle that did not conform to the following requirements:

  • Electrical system must be certified as compliant to UL by an accredited testing laboratory (or similar safety standard established in consultation with the fire department)
  • Accredited testing laboratory&#;s certification logo, wordmark or name must be displayed on either:
    • Packaging or documentation provided at time of sale
    • Directly onto the e-bike or e-bike battery

UL was recently revised and is now recognized by the Approved American National Standard (ANSI) and National Standard of Canada, making it applicable to both markets.

Commonly asked questions about UL

1. Will battery certification to EN be accepted?

UL states the options for battery evaluation are as follows:

  1. UL /ULC-S
  2. UL/ULC
  3. CSA C22.2 No. /UL
  4. UL

Additional testing is required for options c and d.

It should be noted that the requirements for certain city/state jurisdictions may be different. For example, New York City (NYC) mandates that batteries must meet UL without alternatives, but California will accept UL or EN .

2. Have you seen an increase in brands and suppliers reaching out to SGS following the CPSC&#;s letter recommending adherence to UL ?

We have found many businesses are reaching out to us, trying to understand what the rules are and who the authority is. As most manufacturers and suppliers are aware, the CPSC requires the mechanical parts of a bike to conform to CFR , but this does not address the electrical systems of an e-bike. The CPSC is currently looking into regulations for the electrical systems of bikes, which is where UL comes into play. This would make sense, as OSHA has already adopted UL and several cities and states are considering similar regulations.

3. I have heard UL tends to only accept test results from UL test laboratories. Is that true?

I cannot speak for what our competitors may accept, but I can say that SGS will accept any component certified by one of OSHA&#;s 21 accredited NRTLs. So long as a component is certified by an NRTL to the applicable standards in UL , that is good enough for SGS.

4. What is the difference between compliance to UL and certification?

Certification must be provided by an ISO/IEC accredited laboratory or NRTL. To show compliance to UL , testing must be performed by a facility with ISO/IEC accreditation.

5. Can you test e-bikes and e-mountain bikes (e-MTB) for CE marking in the US?

SGS can test e-bikes to EN and e-MTB to EN in the US, China and Taiwan.

6. Does SGS offer risk assessments or another service to review bikes and test reports? Even though our product meets all UL standards, we would like support in identifying shortfalls in bike designs and warnings.

SGS can perform a risk assessment as per the requirements in ISO , as referenced in UL . We can also conduct a protocol review for applicable requirements outside of electrical.

7. How long does it take to test an e-bike to UL , and what are the associated costs?

This question often comes up, and the answer varies depending on several factors. Component-level approvals are a significant factor affecting both time and costs, and so is preparation. The first step involves a document review and meetings with clients and their suppliers (if requested) to ensure the components of the e-bike are certified and approved. If this proves to be the case, timing is much quicker.

Also, SGS can perform certification on the e-bike battery pack to UL , but if you already have an approved battery pack, this will significantly reduce testing costs.

8. Does adherence to UL automatically mean the battery meets UL ?

Not necessarily. UL gives you four options for your battery pack, of which two are non-vehicle-based standards. This means we are required to do additional testing outlined in UL .

One thing to note is that even though UL allows for other options on battery compliance, individual jurisdictions like NYC do specify compliance to UL .

9. Where does SGS perform e-bike tests?

We have e-bike capabilities in Atlanta (Georgia, USA), Taiwan and Shenzhen (China).

10. Around satisfying the NYC law, is complete bicycle UL testing required for e-bikes that use system parts that are individually UL compliant?

NYC requires certification of the finished e-bike to UL , and the CPSC says e-bikes should be tested to UL . Having approved components does not necessarily mean the finished e-bike will also meet the requirements in UL . In addition, the electrical system itself needs certification to UL .

11. As part of the testing and certification process, does SGS inspect system component manufacturer plants or are additional plant inspections required?

We only inspect manufacturing plants associated with the listing certification under UL . Certified components that are used to construct the e-bike will have their own factory audits from their NRTL vendors. If we also certify the component, we would, of course, also be auditing those factories.

12. We deal with multiple e-bike models and so often, while the battery and motor will be the same, other components may differ. Can you test one e-bike using the battery, but different components to certify all models or would you need to test each specific bike with its individual components? Components would include the operator display, and similar, that could have alternate choices that are still certified to the appropriate standard, in most cases . For us, the battery pack and motor controller are essentially integrated and certified to UL .

It is okay to have alternate battery packs certified to UL . For the motor controller, we would need to look at that because we do have to do the ISO risk assessment and functional safety testing to UL . It therefore depends on the component, but we can usually list alternate components in our certification if requested, as we know supply chains are changeable.

13. We are talking about UL , but where does EN fit in and is it acceptable in the US?

EN is the CE standard used for e-bikes in Europe. EN standards are generally not accepted in the US, although it should be remembered California does currently allow compliance to EN .

14. We have heard that UL is receiving pushback from e-bike manufacturers, saying UL requirements are too strict. Is there any truth to this and do you foresee the UL requirements getting any easier?

I think some of the struggles might relate to the sourcing of components that meet the certification requirements. Also, traditional bike manufacturers are not used to having to source certified components for their bikes, but this is common practice for any other type of electrical product.

15. NYC is refining its language and I know San Francisco is considering passing similar requirements. Are there any other states or cities that require testing or are considering it?

California passed a bill in October calling for compliance to UL or EN . Toronto, Canada, passed a ruling for battery compliance to UL or CE requirements, effective April 09, . 

16. We have been struggling to get a complete list or a way to determine which brands have what certifications. Are there any labeling or documentation requirements for e-bikes following certification?

Brands providing certified complete systems or components should have those products marked with the certification company&#;s logo. You may also reference the certification company&#;s online certification directory to access information regarding the certification standard and alternate components that are certified by that company.

17. What are the chances of getting positive testing results to UL without close cooperation with the suppliers of the electrical systems?

It may be difficult to test components on your own against the component standard called out in UL without details of the component construction. Even if this information is provided for testing, moving forward may be risky as the e-bike manufacturer does not have control over the supply chain for that component. Therefore, even if the design alters slightly, they may find a compliance problem for the end product.

SGS solution

We offer a comprehensive range of testing and certification services to help manufacturers and suppliers of bikes, e-bikes and other e-mobility devices ensure compliance with market requirements in Europe, Canada and the US. In addition to being the first laboratory recognized by OSHA as an NRTL for UL , we also hold accreditation to evaluate against UL &#; standard for batteries for use in light electric vehicles (LEV) applications and UL . Our solutions encompass all forms of bicycles, bicycle accessories, personal protective equipment and components.

Learn more about SGS&#;s Bicycle and E-bike Testing Services.

Download our e-bike brochure.

We are at Eurobike from July 3-7, at Messe Frankfurt, Germany. Come by our booth A18a, hall 9.1!

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References

1 CPSC Calls on Manufacturers to Comply with Safety Standards for Battery-Powered Products to Reduce the Risk of Injury and Death

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