The TOMS® Rewards Program (Rewards Program) is a free loyalty program that rewards you for shopping at TOMS.com. Once you sign up by creating an account on TOMS.com, you get points for certain activities, such as shopping or following TOMS on social media. You get great benefits immediately after joining, including discounts, exclusive sweepstakes, early access to TOMS.com sales and more. Earn 350 points and get even more exciting benefits, including free shipping.
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You can redeem points for exclusive rewards like TOMS shoes and coupon codes.
The TOMS® Rewards Program is available both in the U.S. and Canada.
Yes, all members of TOMS® Rewards Program must also have a valid TOMS.com account. If you do not have an account, sign up now.
Are there different Member levels?
Yes, there are three levels within the Rewards Program: Good, Gooder and Goodest.
All members enjoy benefits like coupons, birthday gifts, early access to TOMS.com sales and more. Goodest members also get free shipping.
The Rewards Program sends emails about member points and status, upcoming sales and promotions. If you do not opt in to TOMS® emails, you will not receive these notifications. There is an sign-up at the bottom of every page on TOMS.com.
Visual person? We understand. Check out the chart below for a breakdown of membership benefits.
When you sign up for the Rewards Program, you're automatically Good status. If you earn 125 points during the 12-month period after you enroll, you will move up to Gooder status. If you earn 350 points during the 12-month period after you reach Gooder status, you will move up to Goodest status. However, if you have not earned 350 points within that period, in order to move to Goodest status, you will need to earn 350 points over the next 12-month period (i.e., points do not carry forward from one 12-month period to the next and, if Gooder or Goodest status is not achieved, 'qualifying' points are reset to zero on each anniversary date of when you signed up for the Rewards Program or when your membership level is re-set to Good status as described below).
Once you've reached Goodest status, you have 12 months from the date you reach Goodest status to earn 350 additional points in order to maintain that status level. If you do not earn 350 points during that 12-month period, your status level will be re-set to Good and you will no longer have access to exclusive benefits, including free shipping. But, don't worry, you will be able to move up to Gooder or Goodest status if you earn 125-350 points within the following 12-month period or any subsequent 12-month period after that, as described above. Good status can never lose their status level.
In the Rewards Program, you are rewarded for shopping. Good will earn 1 point per $1, Gooder will earn 1.25 points per $1 and Goodest will earn 1.5 points per $1 spent on TOMS.com. While this applies to almost all purchases on TOMS.com, please note that shipping, taxes and some sale merchandise are excluded from this promotion. Also, gift cards are also a special situation; buying the gift card doesn't earn you points, but you will earn points if you use a gift card as your payment method.
There are other ways to earn points, including through social media activities and promotions (Social Media Qualified Activities). Just make sure you are logged in and your TOMS® Rewards account is connected to your social accounts so you can get credit.
A full list of non-purchase Social Media Qualified Activity'and the number of points you will earn for each'will be featured in the TOMS® Rewards section on TOMS.com. There may be limitations placed on how often and/or how many total points you can earn by completing any Qualified Activity, and any such limitations will be stated on the TOMS® Rewards section on TOMS.com.
While we're happy to have you share our content, we also know no one enjoys spam. Make sure you're not violating any of the terms and conditions of any social media platform. In the event TOMS® determines, at its sole discretion, that you are abusing these Social Media Qualified Activities, your account may be terminated and any points earned will be forfeited.
Head over to your TOMS® Rewards section on TOMS.com and connect to all available social media accounts for points.
If for some reason you want to disconnect your social media accounts, simply click the "Disconnect" link within your TOMS® Rewards Dashboard.
Please note that if you disconnect your social media account(s) from the Rewards Program in the same month you connected them, the points you received for connecting your social media accounts will be deducted from your TOMS® Rewards account. You can only connect and disconnect your social media account(s) from the Rewards Program one time per calendar month.
Now that you've successfully synced your social media accounts and your TOMS® Rewards account, you can start earning points for following us, sharing our posts and more. A full list of Social Media Qualified Activities is available on your TOMS® Rewards Dashboard.
Yes, you can earn points on a mobile device but you will need to disable private browsing. Check your browser settings on your mobile device to ensure it will accept cookies.
Yes.
I bought a bunch of cool items on TOMS.com before signing up for the Rewards Program. Can I get points for past purchases?
Yes, TOMS will issue points retroactively for purchases once a member is enrolled in the Rewards Program.
Points awarded are based on the price you paid for a product (minus taxes, shipping and handling charges, and any other fees).
Gift cards also have their own set of rules. Buying the gift card doesn't earn you points, but you will earn points if you use a gift card as your payment method.
Please allow up to 24 hours for the account drop down to update.
When you make a purchase, your order will appear on your dashboard showing 'Pending Points'. This means you have not been awarded your points yet. You will be awarded your points when your order has shipped. If you return your purchase, your points will be deducted.
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Your points to redeem are the number of points you have available to redeem for rewards. This number increases as you earn points and decreases with each reward you redeem.
To review your available points to redeem, check out your TOMS® Rewards within your Account on TOMS.com.
Your points to redeem can expire. You may also lose points to redeem for returning item(s) that you received points for. If you choose to refund the original payment method, the points will be lost. To keep your points to redeem from expiring, you must make another purchase on TOMS.com within (12) months of your last purchase. TOMS® will send you notifications to remind you when your points are set to expire, but it is your responsibility to monitor your TOMS® Rewards account and points status. Redeeming a reward coupon code for a free product does not count as a purchase.
Rewards are constantly changing, so please check your TOMS® Rewards section in your Account for the latest. Examples include TOMS® shoes, sunglasses, Giving rewards, discount codes for TOMS.com and exciting TOMS® Sweepstakes.
Note that some of the rewards, prizes and sweepstakes will be subject to restrictions, so make sure to read the fine print.
Once you have enough points to redeem for a reward, visit the TOMS® Rewards section of your Account, click the reward you would like to redeem, then follow the checkout instructions. You will receive a confirmation when the transaction is complete.
Choose wisely. If you redeem your points for a reward, your transaction cannot be reversed or refunded. Reward redemptions are final.
Reward items will be provided on a first-come, first-serve basis and may be subject to availability, so once a reward item has sold out, it may no longer be available. Additional terms and conditions may apply to rewards. We will make sure to list them out on the TOMS® Rewards section on TOMS.com. Reward items will be provided "as is" with no warranty or guarantee, either express or implied, by TOMS®. All reward item details are at the sole discretion of TOMS®.
You cannot transfer, substitute or redeem rewards for cash. TOMS® reserves the right to substitute a reward item of comparable or greater value at its sole discretion. You are responsible for all federal, state and local taxes, as well as any other costs or expenses associated with a reward item not specified herein or on the Rewards Program website as being provided. Rewards are considered taxable income and are subject to local, state and federal taxes. When the value of the reward items for which you have redeemed points reaches USD $600 or more in a calendar year, a tax form will be generated and mailed to you for tax reporting purposes. TOMS® recommends that you keep all account statements sent to you when you redeem points for reward items for your record keeping purposes.
Reward items will be sent to the mailing address provided at checkout or the address provided in your TOMS® Rewards account, as applicable. Please note that you may be charged shipping and handling fees as noted on TOMS.com or the Rewards Program website (during checkout) for any reward items mailed to you, unless a shipping promotion applies (if any). You are responsible for updating your registration information. No reward items will be shipped to destinations outside the United States. Rewards that can be delivered electronically will be delivered in approximately 48 hours from the date the redemption is fully processed. The Rewards Released Parties (as defined below) shall not be liable for any damages, losses or delays in connection with any shipments.
Reward coupon codes will be reflected in your TOMS® Rewards account on the Rewards Program website and also issued via to the address in your TOMS® Rewards account. If a reward coupon code expires, the expiration date will be clearly disclosed. The reward coupon code must be used by such expiration date or it will be void. Please follow the instructions provided along with the reward coupon code for your specific redemption instructions. Reward coupon codes will generally automatically be issued within 24 hours after your rewards redemption. Multiple reward coupon codes cannot be combined in a single order. Reward coupon codes are not redeemable towards purchases of gift cards (electronic or physical). The reward coupon code will be applied to the qualifying purchase subtotal, after all discounts have been applied but before applicable taxes, shipping and handling charges.
Reward coupon codes may only be redeemed by the Rewards Program member to whom the reward coupon code was issued. Reward coupon codes are not redeemable for cash. Reward coupon codes cannot be applied to previous purchases. Reward coupon codes may not be combined with any other discounts, promotions or offers, except for any shipping promotions available on TOMS.com (if any).
If you choose to redeem your points to help TOMS® support one of its various charitable partners or causes being supported, your redemption will not be tax deductible to you. Decisions with respect to how points will be used to support such partners or causes will be determined by TOMS® in its sole and absolute discretion.
Gift Cards and discounts given as rewards are subject to terms and conditions specified thereon and in our Terms of Sale, including, but not limited to, any expiration dates. Experiential rewards are subject to additional terms to be provided by TOMS®.
Rewards such as coupon codes for products or discounts need to be redeemed through TOMS.com using the rewards coupon code that was emailed to you and is also available in the TOMS® Rewards section of your Account. For all other rewards, further instructions will be provided once the reward is redeemed. In the event we need to provide you with further instructions, you will receive a separate from TOMS®.
No, the value is not tax deductible to you.
You may redeem rewards one at a time, and they cannot be combined with any other offers, discounts or promotions, except for any shipping promotions available on TOMS.com (if any).
Yes, some rewards may expire. Be sure to check the details when selecting your reward for all additional info.
No, you may not combine a TOMS® Rewards coupon code with any other promotion, offer or discount, except for any shipping promotions available on TOMS.com (if any). In other words, reward coupon codes can only be redeemed on full-price items.
Your coupon code doesn't affect whether or not you pay for shipping. If you have Goodest status, or if there's a site-wide promotion on shipping, you will still get free shipping regardless of coupon code. Otherwise, you are responsible for paying for shipping.
No, you cannot transfer or sell points or redeemed rewards to anyone else. Anyone suspected of this will forfeit acquired points and risk possible suspension or termination of your rewards and/or TOMS® Rewards account.
Program participants will be sent emails about upcoming sales and promotions, but only if you're opted in for TOMS® marketing emails. Otherwise, you likely won't hear about these sales. There is an sign-up at the bottom of every page on TOMS.com.
To unsubscribe from TOMS® emails, click the "unsubscribe" link at the top or bottom of any TOMS.com , or reply to the with "UNSUBSCRIBE" in the subject line.
We don't award points anymore for opting in for emails, only for clicking.
Should you no longer want to be a part of the TOMS® Rewards Program, please call or chat our Customer Support team at 800-975-, Mon-Fri 8am-5pm PT, and they can assist you. Note that you are automatically enrolled in TOMS(R) Rewards by having an Account on TOMS.com.
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